Baldwin® Evolved communicates to users via the light patterns.
Blue sweeping and shutting off
The lock is unable to establish a connection with your device, and it will not lock or unlock. Make sure that your Bluetooth and Bluetooth Sharing (inside your phone’s privacy settings) are enabled. Also, make sure you are signed in to your Kevō app and that it is running in the background.
Your device is outside of activation range, and it will not lock or unlock. See “Positioning Technology” on page 13. When locking and unlocking your door, make sure there is a clear line of sight between the lock and your device.
The lock was touched while the door was already opening or closing.
The lock has detected an unauthorized device within activation range, and it will not lock or unlock. An unauthorized phone is one with the Kevō app installed that does not have an eKey to your lock, and an unauthorized fob is one that has not been enrolled in your Baldwin system.
After normal locking/unlocking, 5 red flashes followed by the center LEDs remaining solid red
The four AA batteries in the lock interior are low and need to be replaced.
After normal locking/unlocking, 5 red flashes followed by the side LEDs remaining solid red
The fob battery is low and needs to be replaced
After normal locking/unlocking, 5 red flashes followed by the side LEDs alternating red flashes
The deadbolt has jammed. Check your door for alignment and make sure the latch bolt can operate smoothly.
For more information, please refer to the Owner's Manual.