FAQs
- ★ Kevo App Troubleshooting In IOS 11
- ★ Can I lock/unlock my door remotely?
- ★ How is the Baldwin® Evolved smart lock powered?
- ★ What do the different colors of the status LED on the inside mean?
- ★ What if my smart device gets lost or stolen?
- ★ What is Baldwin® Evolved's warranty?
- Baldwin® Evolved Smart Lock will only unlock or lock when I hold my device very close to the deadbolt – what’s wrong?
- How Do I Turn On Or Off The Auto Locking Feature On my Baldwin® Evolved smartlock?
- Can I change my Kevō account username?
- How do I activate the Triple-Touch Lock feature?
- How can I reset my Baldwin® Evolved smart lock?
- How do I to change the name or phone number on my Kevō account?
- How do I change my Kevō account password?
- What's the difference between the passcode and password in the mobile app?
- Can I see who enters/leaves and when?
- Can Baldwin® Evolved notify me when it is locked/unlocked?
- If I change the batteries in my Baldwin® Evolved Lock will I have to re-enroll smart devices or fobs and resend everyone eKeys?
- Will Baldwin® Evolved work if there is no internet connection on my phone?
- Will Baldwin® Evolved work If there is a power outage?
- Can I Use rechargeable batteries?
- How will I know when to change the batteries in my Baldwin® Evolved smart lock?
- If my smart device or fob is inside but located near the door, can someone activate the Baldwin® Evolved smart lock and unlock the door?
- Does the door automatically lock behind me?
- Can I manually lock/unlock my door?
- What if my door gets rained on?
- Will my Baldwin® Evolved smart lock work in the winter?
- Will the Baldwin® Evolved smart lock work if I am on the phone?
- What do the different light sequences mean on my Baldwin® Evolved?