FAQs
- How do I properly install a Kevo Plus to ensure that I have connection between the lock and hub?
- When should I see the Bluetooth symbol and when should I see a Wi-Fi Symbol?
- What does ‘searching’ mean?
- Is Kevō Plus secure?
- What does the Bluetooth symbol stand for?
- Why is Bluetooth faster?
- How does Kevō Plus work when I am away from home?
- Can I use a longer ethernet cable?
- Do I need to make any firewall adjustments for Kevō Plus?
- Why is my light blinking on my Kevō Plus Gateway?
- What is the range of the Kevō Plus Gateway?
- How does Kevō Plus work when I am inside the home?
- What happens if my power goes out?
- What measures do you take to keep Kevō Plus secure?
- How can I ensure my products are secure and up to date?
- Does Kevō Plus use a cloud?
- How does the Kevō Plus Gateway communicate with the internet?
- How does my Kevō Plus Gateway communicate to my mobile device?
- Will this work with any router?
- Where should I locate the Kevō Plus Gateway within my home?
- What should I do If I am having trouble connecting to the internet?
- My Gateway does not power up?