• Why does my Baldwin® Evolved unlock when I want to lock?
• Why does my Baldwin® Evolved lock when I want to unlock?
• I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound
• I cannot pair/enroll my smart device during the set up process
• The lights on my lock just sweep blue when I try to lock/unlock my door
• Why does my lock flashes red after locking/unlocking?
• My lock batteries didn't last a year?
• The status LED on the interior cover doesn't light up
• Why is there a red light flashing on the back panel of my lock?
• Why is my Baldwin® Evolved Smart Lock NOT beeping?
• Why is my Baldwin® Evolved Smart Lock beeping?
• I set up my lock but I do not see it on my smart device
• My Bluetooth is on, but my smart lock still won't work?
• I cannot confirm my account/I did not get an email
• My lock is unresponsive
• My Baldwin® Evolved lock is activating without touching It?
• What is my Baldwin® Evolved smart lock communicating via the interior LED light?
• What is my Baldwin® Evolved smart lock communicating via the light colors and patterns on the front face of the lock?